Challenge
Johnson Health Tech wanted to set up a team extension for their web development in India. This new team would provide a bridge between its existing North American team and its Taiwanese team, enabling 24/7 development. They needed developers who could keep up with their high standards and a partner who would look after everything on the ground.
Solution
Johnson Health Tech started with a team of three web specialists. This allowed them to make sure The Scalers could deliver on the value they promised. To ensure the new team had the right type and quality of candidates, members of The Scalers’ Talent Acquisition Team and Partner Success Team advised on job profiles and collected assets and requirements for recruitment materials.
The Scalers sourced over 100 candidates for each position and found candidates with both the right skills and cultural fit. Stakeholders at Johnson Health Tech only had to look at the top 2% of candidates and make their final picks.
The Scalers are different from other partners I’ve worked with in the past as I don’t have to worry about any of the legal issues; any of the HR issues; any of the IT issues; or any of the building requirements. All I have to do is get up and go at the scale and the speed that I need to.
Once onboarded, the new team soon proved its worth. The engineers not only met their requirements but went beyond them, convincing the Head of Web Development to expand to a dedicated scrum team.
Once the CEO saw the result delivered by the Bangalore team during a board meeting, he declared that any future expansion in the R&D team would be done via The Scalers model. Over the following year, Johnson Health Tech expanded its web team and added a new software development team.
The outcome
Johnson Health Tech’s offshore teams have become more than a stopgap in support and development. Instead, they have become a value-adding asset that has increased development across the company. The quality of The Scalers’ model exceeded leadership’s expectations, enabling more autonomous development and delivering value to users faster. This convinced Johnson Health Tech to expand its R&D operation in Bangalore to increase innovation and remain the market leader.
TIMELINE:
- 2021 – Initial team extension of 3 engineers starts
- 2022 – Expands to an independent Scrum team of 5 common areas
- 2023 – 8 employees, including a new software dev team
- 2024 – 11 Engineers covering multiple products
- 2025 – Planned expansion to 20 to cover more product development
