The software industry has become unbelievably saturated, with some even suggesting there will be over a million different software companies in the world in less than 10 years’ time.
Since most of these businesses are tightly-packed into Western Europe and North American cities, competition is fierce and the cost of doing business is always climbing. Almost inevitably, offshore development services (or simply ‘offshoring’) have risen as a solution for Western businesses looking to build custom software.
What are offshore development services?
In the software world, offshoring is where a company builds a dedicated team of developers and opens a new office, all in another country. They are regular employees in every sense except that instead of working locally, they’re based elsewhere.
These are called offshore software development centres, and there are many reasons a company might choose to establish one. Some of them include —
- Operating costs: Building teams in Eastern Europe or India is less expensive than Paris, or London, or New York. Premises, equipment, and salaries are all lower thanks to the more affordable cost of living.
- Scarcity of talent: Across Western Europe and America, highly-qualified software engineers can be hard to nail down. Tech economies like Bangalore produce more world-class IT engineers than anywhere on the planet.
- Limited expansion: Quickly scaling-up business can be difficult. Going offshore lets businesses purchase larger offices, change more dynamically, and not worry about finding adequate staff.
This has made tech hubs like Bangalore, the Silicon Valley of Asia and a goldmine where you can recruit the best engineers for software development. For instance, IT giants like Google, Apple, Microsoft and SAP are all establishing their R&D centres in Bangalore! And they all got help from an offshore development services partner at the very beginning.
How are offshore development services different from outsourcing?
A dedicated development team is an extension of your business, so unlike outsourcing where the engineers are juggling multiple clients and projects, the developers in your team are genuine, full-time employees of your organisation. It’s very different to outsourcing and more suitable for long-term goals aligned with your business’ mission rather than short-term, project-based work.
Offshoring used to be about finding prices that were unobtainable at home, now it’s about finding the right talent for your business objectives. A dedicated team is a strategic asset that allows you to grow with highly talented developers from tech hubs like Bangalore, while your competitors are left fighting for scraps at home.
Of course, this doesn’t mean outsourcing can never be a suitable option. On the contrary, if you’re looking to build an app that requires minimal maintenance, and no successive iterations then an outsourced project team may be ideal. But, if that application is set to be the bedrock of your customer offering, a dedicated team would be much more appropriate. It all depends on your own strategic objectives and business requirements.
We’ve covered this in more detail with another blog post outsourcing vs offshoring but to put it simply, these are fundamentally different approaches to business.
Outsourcing means engaging third-party vendors on temporary contracts to deliver your software development.
Outsourcing vendors typically hire developers on an ad-hoc basis for sporadic projects. But these developers do not work for you: they cater to different clients and different projects. Since the main driver for outsourcing is cost, companies push hard for the lowest price possible. The end result is almost always below expectations since the developer has no real investment or incentive to do a good job.
Offshore teams are full-time employees that get a good wage, professional structure, and a respected brand to commit their work to. As long as you work with the right offshore development services partner, offshoring allows you to produce software exactly how you do at home – except it’s cheaper, and quite possibly to a higher standard.
How does an offshore team work?
Establishing your new team all starts with choosing the best offshore development partner. This is the local company that collaborates with you to create the best-fitting team for your business.
Through in-depth meetings and regular contact, your partner will build an understanding of exactly what you need. They then coordinate the recruitment, payroll and taxation, local registration and legalities, acquiring premises to build the offshore development centre, and other administrative tasks. Naturally, you would have final say over any major appointments or decisions; as we keep saying, this is all still your business.
Vetting an offshore development services company
There are bad eggs in every industry. If you’ve shortlisted a few candidates but aren’t sure how to proceed, here are a few tips.
- Look at their work history: Case studies are a great way to see what kind of work the company has done, their reputed success, and what level of clients they’re used to. These demonstrate the ability to solve problems and build teams that are tailored to specific requirements.
- Get on the phone: By speaking with the VP of Sales or even the CEO, you can get to know the ethos, temperament, and attitude of those running the business.
- Ask real questions: Tell them your situation and ask for their advice. What should we do? How would that work? What would it cost? If they’re the real deal, they’ll be able to supply answers.
“The important thing about global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity, and reduce life cycles.”
Moving your software development offshore will always be a huge business decision — and that means the benefits must be significant and tangible. Let’s look at the main two for working with an offshore development services company.
A study conducted by the Institution of Engineering and Technology showed that six out of ten employers in the UK feared that the growing shortage of engineers would negatively affect their business. The problem? The employable developers will either lack the necessary technical skills or be overworked and overpaid.
As of 2016, the US has only 568,000 STEM graduates – India has 2.6 million and rising. Since the country puts significant emphasis on IT and English education, these engineers are more than capable of filling the American shortfall. When building a team, you’ve got a 5x larger talent pool and get your pick of the bunch. That is what quality offshoring gives you.
Most major software businesses are based in cities; cities are notoriously expensive, and therefore wages, rent, rates, and virtually everything involved in running a business is also expensive. On average, a decent developer will cost anywhere between $60-190 per hour, plus employee-centric benefits like health insurance and travel. Of course if you go through recruiters, there’s an extra whack for that, too.
In India, the cost of living is significantly lower than the West. The average developer salary in India — even in tech-focused economies like Bangalore — is significantly lower. When you consider the cost of rent, travel, health insurance, and bonuses as well, it’s a huge difference and tying up with the right offshore development services company will always be beneficial for your business.
Crucially, your team is still producing outstanding work. And when revenue grows and expenses fall, profits shoot up.
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So where’s the compromise?
If the output quality is the same, the developers have fluent English, and all the costs are lower, there must be some catch, right? The only perceived drawback is that part of your offshore dedicated development team is now in India, not in your home office. But is that a problem?
The reality is that remote teams have never been easier to manage! With instant messaging and video calling apps you can speak to anyone, anywhere, and at any time of the day. Task-scheduling tools are already prolific with in-house teams — all you have to do is add more users!
How do you get started?
The first step is to look at your requirements: what do you need to accomplish, and why? Then it’s a matter of looking for an offshore development services partner who can answer your questions, give advice, and that you can trust.
Bangalore is one of the most highly-rated cities for offshoring in the world. Known as the ‘Silicon Valley of Asia’, it is home to hundreds of thousands of engineers, with many more entering the field every year. Bangalore offers thriving and talented IT communities, and is full of developers who could exceed your expectations.
Want to learn more?
Establishing your own offshore team isn’t as intimidating as it might seem. Here at The Scalers, we have a proven record of walking companies through the entire process, from establishing early requirements to signing off on a job well done.
And those companies are thriving today. If you’d like to chat with one of our executives and learn more about how offshoring could work for your business, simply reach out!
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